PRIVACY POLICY
Last updated: 20 October 2026
At juntalemi.com we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, who we share it with and what rights you have. It applies whenever you visit our website, contact us or buy from us.
1. WHO WE ARE
juntalemi.com is owned and operated by Mantle Clothing Ltd, a private limited company registered in Scotland under company number SC729876, with its registered office at 10 St Andrews Park, Troon, Ayrshire, KA10 7GQ, United Kingdom. Our director is Daniel Paul Kallos.
Mantle Clothing Ltd is the data controller responsible for your personal information. We process your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this policy or how we handle your data, you can contact us at stephanseals@gmx.net or on +44 7347 609534.
2. PERSONAL INFORMATION WE COLLECT
Information you give us
Contact details, such as your name, email address, delivery and billing address and phone number.
Account details, such as your login email and password if you create an account with us.
Order details, such as the products you buy, your order history, delivery choices and any returns or refunds.
Payment details. Payments are processed securely by our payment providers. We do not see or store your full card details.
Communications, such as emails, messages or calls you have with us, including questions, feedback and complaints.
Marketing preferences, such as whether you have signed up to our newsletter and how you interact with our emails.
Reviews and content you choose to share with us, such as product reviews or photos.
Information we collect automatically
When you use our website, we and our service providers may automatically collect certain information, such as:
Device information, such as your IP address, browser type and version, operating system, device type, language settings and general location (for example your town or region).
Usage information, such as the pages you visit, how long you stay, the links you click, the website you came from and whether you open or click on our emails.
We collect this information using cookies and similar technologies. You can read more about this in section 9.
Information from third parties
We may receive information about you from delivery companies (for example tracking updates), payment providers (for example confirmation that a payment was successful or flagged for fraud) and advertising or social media platforms (for example when you interact with our adverts).
3. HOW WE USE YOUR INFORMATION AND OUR LEGAL BASIS
We only use your personal information where the law allows us to. The legal bases we rely on are set out below.
To fulfil our contract with you
Processing and delivering your orders.
Taking payment and issuing refunds.
Managing returns, exchanges and cancellations.
Sending you order confirmations, dispatch updates and other service messages.
Managing your customer account.
Answering your questions and providing customer support.
For our legitimate interests
Running, maintaining and improving our website, products and services.
Understanding how customers use our website so we can make it easier to shop.
Preventing fraud and keeping our website and customers safe.
Sending you marketing emails about similar products if you have bought from us before, where the law allows this. You can opt out at any time.
Showing you relevant adverts on other websites and social media.
With your consent
Sending you our newsletter and marketing emails where you have signed up.
Using non essential cookies, such as analytics and advertising cookies.
You can withdraw your consent at any time. This will not affect anything we did with your information before you withdrew it.
To comply with our legal obligations
Keeping records for tax and accounting purposes.
Responding to lawful requests from authorities, courts or regulators.
Dealing with your consumer rights, for example under the Consumer Rights Act 2015.
4. WHO WE SHARE YOUR INFORMATION WITH
We never sell your personal information. We only share it where necessary with:
Service providers who help us run our business, such as our website and online shop platform provider, hosting and IT services, email and customer service tools and analytics providers.
Payment providers who process your payments securely on our behalf.
Delivery and courier companies who need your name, address and contact details to deliver your order.
Advertising and social media platforms, where you have agreed to the use of advertising cookies.
Professional advisers, such as accountants, lawyers and insurers, where needed.
Authorities, such as HM Revenue and Customs, the police or courts, where we are legally required to do so or need to protect our rights.
A buyer or successor of our business, if we sell or reorganise all or part of our business.
All service providers we work with are only allowed to use your information for the purposes we instruct and must keep it secure.
5. INTERNATIONAL TRANSFERS
Some of our service providers may store or process your information outside the United Kingdom. When this happens, we make sure appropriate safeguards are in place, such as transfers to countries recognised by the UK government as providing adequate protection, or the use of approved contractual clauses.
6. HOW LONG WE KEEP YOUR INFORMATION
We only keep your personal information for as long as we need it for the purposes described in this policy. As a general guide:
Order and payment records are kept for six years after the end of the financial year in which the order was placed, as required for tax and accounting purposes.
Account information is kept for as long as your account is active. If you ask us to close your account, we will delete or anonymise your data unless we need to keep it for legal reasons.
Marketing information is kept until you unsubscribe or ask us to delete it.
Customer service communications are usually kept for up to two years.
When we no longer need your information, we securely delete or anonymise it.
7. YOUR RIGHTS
Under UK data protection law you have the following rights:
The right to be informed about how we use your personal information.
The right of access to request a copy of the personal information we hold about you.
The right to rectification to ask us to correct information that is wrong or incomplete.
The right to erasure to ask us to delete your information in certain circumstances.
The right to restrict processing to ask us to limit how we use your information in certain circumstances.
The right to data portability to receive your information in a commonly used format or have it sent to another organisation.
The right to object to us using your information based on our legitimate interests, and to object to direct marketing at any time.
The right to withdraw consent where we rely on your consent.
To use any of these rights, please email us at stephanseals@gmx.net. We may need to confirm your identity before we act on your request. We will respond within one month and there is usually no charge.
8. MARKETING
If you sign up to our newsletter or have bought from us, we may send you emails about new arrivals, offers and news from juntalemi.com. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us. You will still receive service emails about your orders.
9. COOKIES
Cookies are small text files stored on your device when you visit a website. We use:
Essential cookies, which are needed for the website to work, for example to keep items in your basket and process your checkout.
Analytics cookies, which help us understand how visitors use our website so we can improve it.
Advertising cookies, which help us show you relevant adverts on other websites and social media and measure how well our adverts work.
Analytics and advertising cookies are only used if you agree to them through our cookie banner. You can change your choices at any time through the cookie settings on our website or in your browser settings. Blocking some cookies may affect how the website works.
10. SECURITY
We use appropriate technical and organisational measures to protect your personal information, including secure encrypted connections on our website and trusted payment providers. However, no method of sending information over the internet is completely secure, so we cannot guarantee absolute security.
11. CHILDREN
Our website and products are not intended for children under the age of 16, and we do not knowingly collect information from them. If we find out that we have collected information about a child without the consent of a parent or guardian, we will delete it.
12. LINKS TO OTHER WEBSITES
Our website may include links to other websites, such as social media platforms. We are not responsible for the privacy practices of those websites, so please read their privacy policies before sharing any information with them.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date it was last updated. If we make important changes, we may also let you know by email.
14. COMPLAINTS
If you have any concerns about how we use your personal information, please contact us first and we will do our best to help.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
15. CONTACT US
juntalemi.com
Mantle Clothing Ltd
10 St Andrews Park
Troon
Ayrshire
KA10 7GQ
United Kingdom
Email: stephanseals@gmx.net
Phone: +44 7347 609534